Help centre

Setting it up, and getting it right

Short guides for people already using Tweeksocial. Each one opens with the answer, then explains the detail — including the settings worth leaving alone.

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Getting started

Getting started: your first week

Connect your X account, fix your profile, start following at a low daily number, and turn on a greeting for people who follow back. That is the whole first week — everything else can wait.

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Growing

Choosing who to follow

Target the followers of three to five accounts in your exact niche, then filter by bio keyword, activity and follower ratio. Targeting decides your follow-back rate far more than volume does.

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Setting safe daily limits

Start at 20-30 actions a day on an account under three months old, 30-50 up to three months, and 80-120 once established. Spread them across your active hours — pace matters more than the total.

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Messaging

Writing a welcome message that gets replies

Two sentences: thank them specifically, then ask one easy question. No link in the first message. A delay of fifteen to sixty minutes stops it reading as automated.

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Running a mass DM campaign

Write a message under forty words with no link, test two openers on a few hundred people, then let the campaign pace itself across days. You can only message people who follow you.

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Account

Setting unfollow rules

Unfollow non-followers after a grace period of at least seven days, plus accounts dormant for six months. Build the whitelist before the first run, not after.

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Billing, plans and cancelling

Paid plans are charged when you check out and monthly after that. Cancelling is self-service from the cancel page, takes effect immediately, and needs no phone call.

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Not covered here?

Email info@tweeksocial.com and a person replies. If you are weighing up whether Tweeksocial fits your case, that is a fair thing to ask before paying for anything — including when the answer is no.