What is TweekSocial?
TweekSocial is a powerful Twitter automation platform that helps you send mass direct messages to your followers and potential leads. It's designed for marketers, businesses, and influencers who want to scale their outreach while keeping their accounts safe.
How do I get started?
Getting started is easy! Simply sign up for an account, connect your Twitter account using a secure auth token, and you're ready to start creating campaigns. Our intuitive dashboard guides you through every step.
Is TweekSocial safe for my account?
Absolutely! We've built TweekSocial with account safety as our top priority. We use smart rate limiting (350 DMs/day max), random time intervals between messages, and human-like sending patterns to keep your account safe and avoid any flags.
How many DMs can I send per day?
Each connected account can send up to 350 DMs per day. Messages are sent at random intervals (like 2, 5, 1, 3 minutes apart) to ensure natural-looking activity. This limit is designed to maximize reach while protecting your account.
What is Cold DM for Verified Accounts?
Cold DM allows you to send direct messages to users who don't follow you. This powerful feature is only available to Twitter/X verified accounts (Twitter Blue subscribers) due to platform restrictions. It's perfect for lead generation and cold outreach.
Can I upload my own contact list?
Yes! You can upload a CSV file with Twitter usernames to send DMs to specific users. This is great for targeted campaigns, following up with leads from other platforms, or re-engaging past contacts.
What does "Cloud Execution" mean?
Cloud Execution means your campaigns run on our secure servers 24/7, even when your computer is off. You don't need to keep any software running - just set up your campaign and let us handle the rest.
Can I personalize my messages?
Absolutely! You can use variables like {name}, {username}, and custom spintax to create personalized messages that feel authentic. Our system automatically fills in these variables for each recipient.
Will my account get suspended?
We've designed TweekSocial to minimize any risk to your account. Our smart rate limiting, random intervals, and compliance features help protect your account. However, always follow Twitter's guidelines and avoid spammy content.
How do you protect my account credentials?
We never store your Twitter password. Instead, we use secure authentication tokens that only allow specific actions. All data is encrypted, and we follow industry best practices for security.
Can I cancel my subscription anytime?
Yes! Cancel your subscription anytime with one click from your dashboard. No questions asked, no hidden fees, no cancellation penalties. Your access continues until the end of your current billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor. We never store your card information on our servers - it's handled entirely by Stripe.
Do you offer refunds?
We offer refunds on a case-by-case basis. If you're not satisfied with our service within the first 7 days, contact our support team and we'll work with you to find a solution.
Can I upgrade or downgrade my plan?
Yes! You can change your plan at any time from your dashboard. When upgrading, you'll be charged the prorated difference. When downgrading, the change takes effect at your next billing cycle.
